DRIVEN BY
INTEGRITY
VEHICLE COLLATERAL RECOVERY
Car, boat, truck, or equipment has been repossessed? You will need information regarding the repossession process. This site provides you with resources, instructions, and your rights.
If you are a financial client with secured collateral and need repossession services, choose the Automobile Recovery Bureau to handle your loss control needs. This site provides information about our services.
AUTOMOBILE RECOVERY BUREAU
We are THE Automobile Recovery Bureau, Inc. P.O. Box 450205, Houston, TX 77245 - A Houston Repossession company serving the Houston area for over 54 years. Things are different today, faster, more sophisticated, and more complex. Houston Repo understands these changes and are constantly adjusting our services to meet the growing demands of our clients. Automobile Recovery Bureau, Inc owns and operates a fleet of self-loading, damage free repossession trucks to ensure safe recovery of all types of collateral. GPS systems are installed in all of our company vehicles. In addition, Automobile Recovery has a fleet of cars equipped with DRN Cameras.
COMPLIANCE DRIVEN
Fifty years ago the repossession industry was not compliance driven, today Houston repo recognizes the importance of staying in compliance, as well as ensuring our employees are trained, educated, and aware of the changes effecting our industry. All our drivers are CARS certified, each driver must meet quarterly continuing education requirements.
We handle every repossession assignment in a professional, confidential manner.All personal data will be kept strictly private according to the Graham-Leach-Bliley (GLB) Act. We use Class 3 shredders to protect every piece of paper from falling into the wrong hands. When you hire ARB as your Houston repo agent, you can depend upon total security of any data, documents, and decisions you entrust us with. Our nine-acre Houston local repossession facility with indoor staging area is a modern, up-to-date facility secured and run with military-like precision.
LICENSED PRIVATE INVESTIGATORS
Our knowledgeable staff of licensed private investigators handle all skip tracing and management of your assignments, our Client Account Service Team (CAST) assist our private investigators on all accounts to maintain compliance of all phases of the account. Houston Repo will never change our commitment to handle all your assignments with integrity and character The President of the company, Vaughn Clemmons, is here every day and works closely with CEO Brian Long. Vaughn supervises every activity, and each employee knows they must meet ARB’s high standards. If a client is unhappy (which is rare), Vaughn personally takes the call. If someone has a problem, he gets it fixed. Fast. We have "hands-on" management, and it means you have a Houston repo company that respond to your needs in lightning speed.
REPOSSESSION SERVICES
Not your average repossession service.Our truck hits the road, our driver has just one assignment they are responsible for. Of course our services may cost more, but, how much does it cost you to charge off an account and never recover the collateral?
AN IMPORTANT UPDATE REGARDING THE COVID-19 PANDEMIC
We are taking every precaution to ensure safety as we continue to service our customers during the coronavirus pandemic, including the following protocols designed to keep us all safe.
In response to recent news and updates about the coronavirus (COVID-19), we want to communicate the steps being taken to ensure the safety of our customers and our employees as we continue to provide service. We have implemented a number of new protocols for our employees and have added additional sanitizing measures as well.
All employees are washing and sanitizing their hands throughout their shifts and between customer visits. Service and delivery employees have been provided with disposable gloves that will be changed in between customer visits, and as always, we are ensuring that sick employees do not come to work. Additionally, we are conducting extensive cleaning and disinfecting, as well as adding sanitizers at all locations and in all company vehicles. All of our Employees are Required to wear Face Covering/Masks at all times while at Clients locations.
We are dedicated to providing service without interruption. If service lapses from any of your other office equipment vendors, please don’t hesitate to call on us.
Once again, to help prevent the spread of respiratory viruses, the CDC recommends:
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Avoid close contact with people who are sick
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Avoid touching eyes, nose, and mouth with unwashed hands
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Wash your hands often with soap and water for at least 20 seconds
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If soap and water are unavailable, use an alcohol-based hand sanitizer
For additional information please visit these reputable websites:
Centers for Disease Control (CDC):
https://www.cdc.gov/coronavirus/2019-ncov/index.html
US Travel Association (USTA):
https://www.ustravel.org/toolkit/emergency-preparedness-and-response-coronavirus-covid-19
World Health Organization (WHO):
https://www.who.int/emergencies/diseases/novel-coronavirus-2019